Frequently Asked Questions

Find quick answers to common questions about TNM Courier services, shipment tracking, delivery timelines, and customer support.

General Questions

How do I track my shipment?
You can track your shipment by visiting our Track Shipment page and entering your unique tracking number. You will see real-time status updates and delivery history.
What delivery options does TNM Courier offer?
We offer Express, Land, Air, Sea, International, and Warehousing services. Each option is designed to meet different delivery speed, cost, and logistics needs.
Do you deliver internationally?
Yes. TNM Courier provides international shipping with customs handling, documentation support, and global tracking across multiple countries.
What items are restricted or prohibited?
Prohibited items include illegal substances, hazardous materials, explosives, and items restricted by local or international regulations. Please contact support for clarification before shipping.
What should I do if my package is delayed?
Delays may occur due to weather, customs clearance, or unforeseen circumstances. You can check tracking updates or contact our support team for assistance.
How can I contact customer support?
You can reach us through the Contact page, via email, or by phone during our business hours. Our support team is always ready to assist you.